On pages 235-236 in the textbook, you will see a section titled Case: Pizza USA: An Exercise in Translating Customer Requirements into Process Design Requirements. Please read this section and the associated questions as this is the topic for your Case Study Assignment. Don’t think of this as "an assignment you are writing for school". Think of this as an actual business assignment your manager (me) has given you and your next raise, promotion, and future with the company hinge on your performance.
Your Case Study Assignment should be 5-7 pages of body in length and sufficiently answer the four assignment questions. You should have a title page, introduction, responses to each of the four questions, conclusions, and reference page. For question 2 (Part II), you will work as an individual, NOT as a team. Complete this part of the assignment individually and ignore the instructions regarding working with team members.
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